Guest Relations Officer

Job description

National Guest Relations Officer UAE | Trading companies | Volvo | Dubai

About you:

  • Welcome all showroom visitors, log reasons for visit and forward them to relevant team members
  • Providing an excellent and delightful customer experience according to company policies and procedures
  • Resolve customer queries quickly, within company guidelines, before escalating to a higher level if necessary
  • Responding to customer needs, understanding their requirements so that the maximum number of inquiries are handled quickly and forwarded responsibly
  • Log visits (including time, date and visitor data)
  • Keeping knowledge of personnel and procedures up-to-date
  • To welcome all walk-in customers as quickly and professionally as possible, through coordination with employees and customers.

Details of the track

work location
Dubai, United Arab Emirates

business industry

Business type
Employer (private sector)

Type of employment
Full-time employee

Monthly salary

a number of vacancies

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